We do our best to carefully package each piece, but things happen and sometimes items can be damaged in transit to you. If you receive a damaged package due to shipping, please email or convo immediately. What we need from you...
1. Send medium to large CLEAR photographs of the damaged item.
2. Send a photo of the damaged PACKAGING for insurance claim.
3. You will get a replacement as soon as possible or give you a full refund plus cost of return shipment - should it need to be returned.
PLEASE do not throw away shipping package. I must have a photo of it. USPS reviews damaged packages thoroughly as well as damaged item.